Pep Boys Auto Service & Tire

Reviews

• Ashley Saaf

  Jul, 09 2018
  ★ ☆ ☆ ☆ ☆
  Manager I am assuming told me how busy they had been all day saying 14 cars just as of recent and said he only has one guy working so it may take some time and proceeds to sit down. I am a manager and if it were me I would go out there and help my guy out to get the job done faster to satisfy the customer been sitting here Almsot two hours for an oil change while he just sits feet propped relaxing while his employee busts ass absolutely disgusting. I came in yesterday sat down patient willing to wait he lets me know it will be a while I schedule an appt for today thank goodness I called to double check the appointment because He had no recollection of telling me he would get me taken care of at 3 if I would have known scheduling an appt means waiting two hours why bother??? So upset then I get the bill supposed to be 19.99 it was 25 I made sure to say I wanted the special SEVERAL TIMES still waiting and they are sooo pushy saying my tire this something wrong with that like I want a simple oil change quit trying to sell and Harrass

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